A model number would have been a smart thing to post!What might be helpful to post is a model number or url to the purchase page. Quite often these lathes have a common manufacturer. Sometimes we can find documentation under a different Brand name.
There's bound to be someone here that can offer help, even if it's not model specific. It's tough getting a new machine starting out when it's not working correctly.
It's a Vevor MX-S716G.