- Joined
- Jul 5, 2014
- Messages
- 2,849
Call ebay. I've got a part that I just received yesterday that was way late, and it's not what I ordered. I'm going to call them today since I submitted a lost item report, then it arrived and tracking verifies this. But since it was delivered I'll have to call them to get anything done on this.Alloy, have you or anybody else had an experience getting a refund from eBay? Several weeks ago, I purchased an 8" 3-jaw chuck that has managed to get lost by USPS. That is totally verified by USPS: it was properly shipped and can be traced to two points; then it disappears in their system.
I paid for it with PayPal, so I know I'm 'covered'. I have been informed by eBay that I am due a refund through their Money-Back Guarantee (or whatever their title for this coverage may be), and the vendor has been super about working to resolve this, but apparently this is virgin territory for him as well as me. I find the instructions on what to do and when to be rather confusing. And the last thing I want to happen is to inadvertently miss a deadline and lose out on the recovery - it's about $350.
Regards,
Terry
On my original subject I decided to call Hobart and sure enough it' a scam. The lady answering the phone said they are getting over 100 calls per hour on this, and they have lawyers working on taking the site down. And she said do not give them any information.
So.........................I am not going to get a coveted "You Suck" this time