I e had where they marked delivered I get a email saying delivered. But I’m sitting on the couch watching my mailbox and the mail hasn’t been delivered. Called them and explained and was told “ sometimes driver mark delivered when they load their trucks for the day then go about their business. I told them that’s not how it should work. There is a bar scan on my mailbox when package is delivered you scan the tag and mark delivered. That checks and balance. She says ya that’s what they’re supposed to do but they don’t. Wtf now i understand