TouchDRO app won't start

[Schtimpy]

Hi Yuriy,
I just uninstalled again and rsinstalled the new beta release from 10 Nov and i still have the same problem /same error messages and i cannot run the app at all.
The lst release that worked foebme was the release prior to Nov 4
Regards
Steven

 

[ycroosh]

Hi Yuriy,
I just uninstalled again and rsinstalled the new beta release from 10 Nov and i still have the same problem /same error messages and i cannot run the app at all.
The lst release that worked foebme was the release prior to Nov 4
Regards
Steven

Steven,
Your tablet doesn't appear to be sending crash reports (you either have "Send diagnostics" data turned off, or the tablet is offline).
Until I can figure out what is breaking, I can't do much besides just sitting and waiting for some data. I have a TON of changes between 10-26 and 11-04 releases, so rolling back the whole thing is not an option, unfortunately
Regards
Yuriy

 

[Schtimpy]

I don’t believe that the send diagnostic data is off: is it an Android or app setting? (i have not found a setting called "diagnostic data"). My tablet is online.

When I try to start touchdro I instantly get the “TouchDRO has stopped, Open app again?” Message. It wouldn’t surprise me if it is quitting even before a log file or similar is started.

I have attached a couple of videos in case it helps

 

[ycroosh]

I don’t believe that the send diagnostic data is off: is it an Android or app setting? (i have not found a setting called "diagnostic data"). My tablet is online.

When I try to start touchdro I instantly get the “TouchDRO has stopped, Open app again?” Message. It wouldn’t surprise me if it is quitting even before a log file or similar is started.

I have attached a couple of videos in case it helps

Diagnostic data comes from Android OS. It will capture any crashes, even if the app crashes on start.

 

[Revilo]

I don’t believe that the send diagnostic data is off: is it an Android or app setting? (i have not found a setting called "diagnostic data"). My tablet is online.

When I try to start touchdro I instantly get the “TouchDRO has stopped, Open app again?” Message. It wouldn’t surprise me if it is quitting even before a log file or similar is started.

I have attached a couple of videos in case it helps

Try: Android settings -> privacy -> usage and diagnostics (or some similar variation depending on your version of Android)

 

[Schtimpy]

I found a setting under general management @report diagnostic information” and have turned it on. Hopefully this is what you need

 

[Schtimpy]

I found a setting under general management “report diagnostic information” and have turned it on. Hopefully this is what you need

 

[ycroosh]

I found a setting under general management “report diagnostic information” and have turned it on. Hopefully this is what you need

Can you restart the tablet and make the app crash a few times?
Also, just for giggles: do you have any custom themes installed? What is the make/model/software version of your tablet? Have you tried doing a factory reset (if that is feasible)? You are one of two people with this problem (out of 748 beta testers with 2024-11-xx builds installed), and I can't repro this on ANYTHING.

 

[Schtimpy]

Dear Yuriy,
Inhave done a couple of fuul shutdowns and fresh restarts after eachbrestart i have tried unsuccessflly tobrun Touchdro.
I am not running any custom themes or similar i have a very vanilla setup
Tablet is Samsung Galaxy S2 model SM-T710
Running Android 7.0
Hopefully you are now getfing the crash data

Regards
Steven

 

[ycroosh]

Dear Yuriy,
Inhave done a couple of fuul shutdowns and fresh restarts after eachbrestart i have tried unsuccessflly tobrun Touchdro.
I am not running any custom themes or similar i have a very vanilla setup
Tablet is Samsung Galaxy S2 model SM-T710
Running Android 7.0
Hopefully you are now getfing the crash data

Regards
Steven

Still nothing.
At this point, i just ordered a used Tab S2 from eBay. It will be here between next Monday and Friday. Hopefully it will be as broken as your tablet...