We have the same Z motor and driver. What are your dip switch settings on the Z driver?
My motor settings in Mach3 are: Steps = 16253.xxxx, Velocity = 49.998, Acceleration = 10, step pulse = 5, dir pulse = 5
My gut feeling is you may have a wiring issue.
My dip switch settings.
View attachment 100244
Here's a picture of my dip switch settings. They're different than yours. I'll need to look at the driver manual to see how these different settings affect motor performance. My steps are set the same, or nearly the same as yours. Mine are 16K plus but at the moment I don't have access to my computer with Mach 3 on it to verify the exact number. Velocity is the same but acceleration is set at 15. Step pulse and dir pulse are both set at 5. I did test the motors on the bench and all three turned in both directions. Obviously that's with no load. What should I be looking at in the wiring that might be causing this? I truly appreciate everyone's help. Thanks.
Tom S