- Joined
- Dec 18, 2019
- Messages
- 7,648
I hesitate to post this, but, I'm not sure what to do next. Long story short, bought some EPTWFU01 filters for out Frigidaire refrigerator. You all are going to tell me that I shouldn't be buying them off eBay, but this time I did. Maybe they are counterfeit, or maybe not. I took our fridge model number and went to frigidaire.com to look up the correct water filter. EPTWFU01 was the correct number. I also checked what they had for sale, and it showed what looked like my filter, including the made in Singapore on it. Thought I could do better than $53 for the filter...
My filters are also claimed to be made in Singapore. I installed one about a month ago, and apparently didn't get it right. It leaked. It dripped constantly, like once every 5 seconds. When you used the water in the fridge (or icemaker) the water was a stream. I cleaned up all the water and tried again. Tried rotating the filter 180 degrees (but vertical, as the instructions say) and then twisted 90 degrees CW. Seemed to seat. Same leaks. Cleaned everything up again. Even with the filter in, and not using any water, our fridge is wet from leaking.
Gave up for a while. Today, I take the second filter (like a dope I had bought two of them) and follow the instructions to the letter. Same deal, drips every 5 seconds, plus a steady stream if water is used. I shot a video of it. You can find it at:
Looking at the fridge, there are two seals for the filter. Without crawling into the fridge, I ran my finger over the o-rings and they seemed intact. I suppose I could change them for something fatter? Maybe they are worn or flattened? Fridge is only a couple of years old...
Assuming the filter cartridges are ok (bad assumption?) what would you do? Or how could I check if the cartridge is good? Machine a plug with o-rings and pressurize with water?
I have asked for my money back, but we will see how that goes. The seller does claim no leaks... You can't see it in the photos, but in the outer inner diameter, the walls are not cylindrical, it appears there is a dent (casting sump) on both sides. It shows up as a subtle v shadow. Don't know if the forum will defocus this picture.
My filters are also claimed to be made in Singapore. I installed one about a month ago, and apparently didn't get it right. It leaked. It dripped constantly, like once every 5 seconds. When you used the water in the fridge (or icemaker) the water was a stream. I cleaned up all the water and tried again. Tried rotating the filter 180 degrees (but vertical, as the instructions say) and then twisted 90 degrees CW. Seemed to seat. Same leaks. Cleaned everything up again. Even with the filter in, and not using any water, our fridge is wet from leaking.
Gave up for a while. Today, I take the second filter (like a dope I had bought two of them) and follow the instructions to the letter. Same deal, drips every 5 seconds, plus a steady stream if water is used. I shot a video of it. You can find it at:
Looking at the fridge, there are two seals for the filter. Without crawling into the fridge, I ran my finger over the o-rings and they seemed intact. I suppose I could change them for something fatter? Maybe they are worn or flattened? Fridge is only a couple of years old...
Assuming the filter cartridges are ok (bad assumption?) what would you do? Or how could I check if the cartridge is good? Machine a plug with o-rings and pressurize with water?
I have asked for my money back, but we will see how that goes. The seller does claim no leaks... You can't see it in the photos, but in the outer inner diameter, the walls are not cylindrical, it appears there is a dent (casting sump) on both sides. It shows up as a subtle v shadow. Don't know if the forum will defocus this picture.