Hacked email !!!

Martin W

H-M Supporter - Gold Member
H-M Supporter Gold Member
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Back on September 8th ,one of our suppliers was hit with a Ransomware for a half million dollars. We didn’t know at the time and we received an email from them. I guess it was a carrying a virus, which our anti virus caught. But they gained access to our email.

Long story short, they changed the email filters some how. Some of our clients were then sent emails without us knowing saying we had changed our banking. They were now to send it to another bank account. 5 customers sent payment to this bank account.

I was taken for $80,000 plus. According to the Police it was my customers who were frauded. But according to a fraud lawyer our customers paid in good faith so the only way to get any money is to find the hackers! This does not seem very possible at this point in time.

The email filters were changed so any emails from these clients were sent to archives. They would then send and reply from there without us knowing.

Before any one, victim blames me. We had no way of knowing this was happening. We thought we had adequate anti viral and password protocol in place and according to our IT guy ,we did.

I just want to let small business owners, especially in construction to be very vigilant. The RCMP has said 1.2 billion dollars have been scammed from small businesses , mostly in construction in Canada.

Again I don’t need to be told. Did you not change passwords? Don’t you keep track of emails. I could say the same about my clients sending money to a bank account on the other side of the country without a phone call to me.These people are good at what they do. I just want to save someone else from what I have had to deal with. $80 grand is a ton of money , but we will okay and keep forging ahead! I still firmly believe that most people are good. It’s just the few that spoil it .

Martin
 
That totally blows! Humans are the worst kind of animals. Hope they enjoy it now. They will pay in the end for evil deeds done.
Something like that will destroy most small businesses.


Cutting oil is my blood.
 
Hi Martin,

That's terrible!
I am so sorry you got affected by these disgusting scumbags.

Does insurance cover this kind of thing?

Brian
 
Damn, that's a big hit!

Had this happen to a client in the metal building business in central California. Fortunately he's small enough and his clients know him well. He got a call as soon as the emails went out and I was able to find the filters and archive folder. Dirty business.
 
Hi Martin,

That's terrible!
I am so sorry you got affected by these disgusting scumbags.

Does insurance cover this kind of thing?

Brian
Thanks Brian
unfortunately insurance does not cover this. I have identity theft insurance, but not covered.They will sell me a policy for the future though.
Martin
 
Bummer, I'm sorry to hear this.

80 grand is a big hit. Seems like the fraud investigators could find out where the money went and who owned the bank account that the money was sent to.
 
Bummer, I'm sorry to hear this.

80 grand is a big hit. Seems like the fraud investigators could find out where the money went and who owned the bank account that the money was sent to.
Right!
 
I work in IT security and we are seeing a manyfold increase in scams. They are getting better and better at what they do. IT security and fraund professionals need to keep very well informed on the latest trends and techniques to stay as close to the fraudsters as possible.
I feel for you Martin, that sucks beyond belief.
 
I think in the future you could protect yourself with your customers by improving your payment terms and contracts.

It’s extra work, but writing into your contract that changes in payment terms will only come via certified mail would better protect both parties.

I’m sure there is a better solution than what I’m proposing here. But contracts work.


Sent from my iPhone using Tapatalk
 
In my limited experience law enforcement is either lax about scams or lack the tools to hunt the dirt down and arrest them. I know our county prosecutor doesn't pursue them.
This enables the scum. I feel for you.
 
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