- Joined
- Sep 8, 2019
- Messages
- 4,392
We have a Matheson Gas where I am, and they are wonderful. Praxair was okay, but they would be out of Argon quite frequently.
It is common for the manufacturer or in this case the bottle filler to charge full MSRP to walk in customers. This is usually spelled out in the agreements with their dealers. If they sold to you at the same price as they sell to the LWS or even the same price that the LWS sells to you, they would be in competition with the LWS and would lose the LWS as a volume customer, and gain you as a once in a while customer.
This is true in many industries, Yes the manufacturer is making a killing when you buy direct, but they would rather have the volume sales to the distribution chain, much less paperwork.
I checked on the owner bottle issue here before I bought mine off CL. I was told that as long as the bottle didn't say Rental on the neck ring they would just swap it out. I believe the pressure testing is just amortized into the cost of gas. Some dealers are funny about owner bottles, probably because the income from bottle rentals is not insignificant. As more users have discovered that you don't have to rent bottles, policies are (sometimes) changingOur local Matheson place is really easy to deal with. I didn't realize how easy until I read here about how some places can be difficult when it comes to user-owned tanks. Here, they just exchange them for a full tank, no questions asked. It does make me wonder a bit about how out-of-cal tanks are handled, as in who pays for the inspection, but I guess that's rolled into the price behind the scenes. The one quirky thing is how the price of argon seems to vary by about 100% ($35-70 for a 125-cf refill), without any clear reason why.
There are some plases that have a MAP (Minimum Advertized Price). these are items that will say to put item in cart to see the price because the manufacturer has set a minimum for the advertized price to try to keep pricing consistant every where. Most places do not care what the LWS would sell for, But if the LWS raised their price to match the filler, they would lose a lot of business on gas AND the other things that get bought just cuz you are there. I do not believe it is legal for a manufacturer or distributor to set a minimum price on a product, they can only set a minimum advertised price. Best Buy is good for selling below map price, there are a lot of items you have to put in the cart and start the checkout procedure to see the real price.The first part makes sense, and I wouldn't expect the filler to sell to me for the same price that they sell to the LWS...that's pretty clear.
The second part doesn't really make sense to me. The LWS could easily charge the same that the filler does if they wanted, and that would put them in competition with the filler. It's not like the filler is going to mandate in a contract that the LWS offer a lower price, much less try to coordinate that as prices change, etc.
The filler I'm talking about is pretty large locally, but not a national chain. They do a lot of individual sales, and don't discourage individual owners the way the big chains sometimes will. You can walk right in and buy any size bottle, any gas, and they're happy to have your business. They are great to deal with, incredibly helpful, and their prices are actually quite a bit better than Airgas, Praxair, Baker's Gas and one or two others I can think of that are local names. They really are more like a typical LWS than the big chains.
My LWS is a small shop with one full-time employee, so their overhead is low, but even the owner (we're friends) was shocked when we talked about what the filler charges for a direct sale. I don't recall the exact math, but I think the filler charged me $85 to swap a bottle and the LWS charged me $60 for the same size....something in that ballpark.