So far I have had to make all the calls, a little follow up customer service would go a long wayDang it. Stick with it, I'm sure they will resolve the issue.
So far I have had to make all the calls, a little follow up customer service would go a long wayDang it. Stick with it, I'm sure they will resolve the issue.
I am still waiting, I was told a new motor needs to come from China. I was also contacted for my mills serial number, not sure why they don't have it on file! Tech support claims to be working hard on it. I did tell them that they should send a truck to pick it up. Funny, but I would gladly let it go.Any update?
Just wondering about the bldc motors that seem to be commonly used in many small mills. Does anyone know how reliable they are in general, or in comparison to induction motors. Asking because I have no experience with these motors and have considered a smaller mill, but given your experience I'm starting to wonder if I should avoid machines with bldc motors. I know a sample of one is not indicative of peoples general experienc, but I still have to wonder.Well I felt it was a bad motor, even so I was sent a controller and a speed controller which required soldering to the harness , I'm shocked it was less the 1'leads and connector to make it plug&play. This mill takes an odd motor (1.5hp dc) .
They didn't have the parts I received in stock so I guess a motor could be a problem too. I waited so long for something so disappointing.
Just wondering about the bldc motors that seem to be commonly used in many small mills. Does anyone know how reliable they are in general, or in comparison to induction motors. Asking because I have no experience with these motors and have considered a smaller mill, but given your experience I'm starting to wonder if I should avoid machines with bldc motors. I know a sample of one is not indicative of peoples general experienc, but I still have to wonder.
So how long should a bldc motor and controller be expected to last? I have induction motors that are decades old. Should I reasonably expect a bldc motor to last as long? Also how universal are these motors? If PM is no longer in business down the road how difficult would it be to source a replacement motor.
I know adding this question to this thread may not be the best place for it, but it was GTPI's experience that really got me thinking about this.