- Joined
- Oct 12, 2023
- Messages
- 162
It would appear the new 2V version of the lathe has leaking issues that hopefully PM will address with the factory. If I remember correctly, they told me they had switched to a new manufacturing facility for the new version. It does suck, but these types of issues can happen when you do that.
Now you're at the point where you need to decide how far you want to take it, and PM will have to decide how far they are willing to go to make it right. Towards the end of my issues, before I decided to do my own gasket, I was ready to pay to ship it back to them and upgrade to the Taiwanese version. I was also considering just asking for my money back and heading over to eBay to find a replacement that I would expect to be working on as opposed to a new lathe. I'm just not wired to do that type of thing, and I will more often than not just fix something myself to avoid the confrontation. The problem with all of these scenarios is that they may not be willing to do that, and the warranty may not cover it. You may end up having to raise such a fuss that they would have to work with you to avoid the bad press. No if that's something you can do it may be your best option.
Have you brought up the subject with them of a return or a trade-up to see what they would say?
Now you're at the point where you need to decide how far you want to take it, and PM will have to decide how far they are willing to go to make it right. Towards the end of my issues, before I decided to do my own gasket, I was ready to pay to ship it back to them and upgrade to the Taiwanese version. I was also considering just asking for my money back and heading over to eBay to find a replacement that I would expect to be working on as opposed to a new lathe. I'm just not wired to do that type of thing, and I will more often than not just fix something myself to avoid the confrontation. The problem with all of these scenarios is that they may not be willing to do that, and the warranty may not cover it. You may end up having to raise such a fuss that they would have to work with you to avoid the bad press. No if that's something you can do it may be your best option.
Have you brought up the subject with them of a return or a trade-up to see what they would say?