Got a couple of emails this afternoon from Mary & JET Technical Support. She is arranging for the JET Distribution Center Brackets/Hardware to be sent to me.
All JET wanted was a receipt showing where I had bought the Powerfeeds from, my mailing address & phone contact info.
I am extremely pleased with JET's (and Mary's!) response. My only concern is that I'm doing this on a Friday afternoon. I've found that the most sincere customer service on a Friday afternoon often goes pear-shaped over the weekend and the process must be repeated early in the following week.
Hopefully the brackets/hardware will be shipped without further input by me.
Scott
All JET wanted was a receipt showing where I had bought the Powerfeeds from, my mailing address & phone contact info.
I am extremely pleased with JET's (and Mary's!) response. My only concern is that I'm doing this on a Friday afternoon. I've found that the most sincere customer service on a Friday afternoon often goes pear-shaped over the weekend and the process must be repeated early in the following week.
Hopefully the brackets/hardware will be shipped without further input by me.
Scott