Since it sounds like you all have exhausted all of the usual suspects, I have a suggestion as that looks like my threads when I'm going way too slow...
1. Choke way up on the tool, like as far as possible without eating the chuck.
2. Assuming he's sticking with the insert tool, have him thread a left hand thread at higher surface speeds. That way he can run off the end without worrying about crashing in to the shoulder. Dont even worry about matching a known thread - just run it faster.
With a TIN coated insert on 4140 shoot for 200-250SFM. I don't know if that lathe can handle threading that fast, but have a go at it within the limits of the machine.