Could be the motor or VFD.
I bought a Teco L510 VFD to put on my lathe. It made my brand new Leeson motor jump on the workbench between 30 and 55 Hz. Tried it on another 3 phase motor I had lying around. Same issue. Took a Teco JNEV off my mill, and it ran the Leeson motor smoothly.
So I sent it back and replaced it with a (more expensive) Hitachi WJ200, and the motor is smooth as silk. Nothing against the Teco L510, others have them and like them, but the one I got was obviously messed up; oscilloscope should it was dropping a phase. I wasn't willing to waste time, so I upgraded my purchase.
Moral of the story is: a VFD can make your motor act like it has severe mechanical problems. If I hadn't had the JNEV available, I would probably have shipped the motor back. It was hard to believe that that much vibration was due to the VFD, and not a mechanical fault in the motor.
That being said, Grizzly doesn't always have a good track record with their motors. But their CS does have a good track record of looking after customers. Word of advice: be friendly and reasonable and they will make it all good. Don't let your frustration over spending $4k and getting something that isn't working get the best of you.
Two more things:
1. pop off the fan cowling on the top of the motor and make sure the fan isn't loose (just takes 3 screws), and when you put it back on, make sure the end of the fan isn't touching the cowling.
2. hold your camera sideways when you take a video. Those sideway letterbox videos are way too small.