I read through multiple postings about CDCO and the problems that some have had with their customer service and even sometimes the quality of merchandise. One of the messages I read had to do with not being able to contact CDCO by phone with the calls going unanswered. So, I thought I'd email them and ask them if they are still in business, etc. Here's the message I sent and the reply I received:
Inquiry: Are you guys still in business? I ask because on Hobby-Machinist.com. many people are saying that you're not answering your phone and some people haven't received their order or all of their order. I have an order to place with you, but don't want to place it until I know you're still in business and will ship it. Thanks
Reply: Thank you very much for the email. We are always in business and never stop for even one minute. You can call 1-800-417-2305 , 1-847-592-6130 to place the order , or to place the order on our website www.cdcotools.com , We also sell some items on ebay , on ebay we use the name: toolprecision . We ship the order everyday and very very busy.
Thanks again for the information.
Frank
CDCO Machinery Corp.
www.cdcotools.com
They are the cheapest (by far) on a 5C collet chuck that I'm interested in. I can't see paying an extra $100+ at other sites for the SAME Chinese collet chuck sold by CDCO for $139. I'm reasonably sure they're all made at the same Chinese factory. What does anyone else think?
Inquiry: Are you guys still in business? I ask because on Hobby-Machinist.com. many people are saying that you're not answering your phone and some people haven't received their order or all of their order. I have an order to place with you, but don't want to place it until I know you're still in business and will ship it. Thanks
Reply: Thank you very much for the email. We are always in business and never stop for even one minute. You can call 1-800-417-2305 , 1-847-592-6130 to place the order , or to place the order on our website www.cdcotools.com , We also sell some items on ebay , on ebay we use the name: toolprecision . We ship the order everyday and very very busy.
Thanks again for the information.
Frank
CDCO Machinery Corp.
www.cdcotools.com
They are the cheapest (by far) on a 5C collet chuck that I'm interested in. I can't see paying an extra $100+ at other sites for the SAME Chinese collet chuck sold by CDCO for $139. I'm reasonably sure they're all made at the same Chinese factory. What does anyone else think?