- Joined
- Feb 1, 2015
- Messages
- 10,125
I used to shop for all my tools at Sears back in the '60s & 70s. All the Craftsman hand tools had an unlimited lifetime warranty back then. I stopped shopping there where they started to make the departments all cutesie. Clerks working in the tools and hardware department seem to come from the lingerie department and had no idea of what they were selling. I remember asking why they didn't stock lathe bits in their catalog when they were a still selling the lathes. As their selection grew smaller and smaller, their choice as a vendor grew less and less until I finally stopped going in the store altogether.Back in the day they were top of the line. They used to be no question asked tool replacement. They used to be Made in America tool company. I haven't been in a Sears in years. Harbor Freight is like the old Sears when it comes to tool exchanges.
Bob