What Did You Buy Today?

Badabinski said:
Amazon (by default) refuses to process returns on things that have strong magnets. The robot they keep trapped in their app will tell you that you're SOL when your brand new fancy-pants $$$ Noga indicator holder arrives with a big crack in the base. No returns, no exchanges, no quarter, no surrender
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Boy, I'd push back on that. It depends on the actual seller and without knowing who sold you that one it's hard to say. But most at least say you can return if damaged or defective while a few accept returns for any reason. Dig around on Amazon.com, there's a way to get a human to call you and that should get you past the bot's policy.
 
tonydi said:
Boy, I'd push back on that. It depends on the actual seller and without knowing who sold you that one it's hard to say. But most at least say you can return if damaged or defective while a few accept returns for any reason. Dig around on Amazon.com, there's a way to get a human to call you and that should get you past the bot's policy.
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I was able to, thankfully! They gave me my money back right away without making me return anything. The app makes it a bit difficult to actually get to a human, but you just need to keep tapping and you'll get there.

If I had to guess, I'd say that their return system doesn't allow them to differentiate items that can't be shipped by air (magnets, gasses, flammables and such), so they just rule out shipping any of those things back. It's probably cheaper for them to take those losses rather than redesign their logistically-complex return system.
 
Keep in mind that Amazon is starting to become similar to eBay. If it doesn't say "sold and shipped by Amazon" it then is coming from a third party. Nothing wrong with that, but something to be aware of because return policies do vary a little.
 
7milesup said:
Keep in mind that Amazon is starting to become similar to eBay. If it doesn't say "sold and shipped by Amazon" it then is coming from a third party. Nothing wrong with that, but something to be aware of because return policies do vary a little.
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I actually avoid anything that's not at least shipped by Amazon. I've had some... unfortunate experiences in the past, so I check for that on everything I buy. In this case, it was sold by a 3rd party, but it shipped from an Amazon warehouse. I'm guessing the rep would have been able to do more if it had been sold by Amazon as well, but it seems likely that I still wouldn't have been able to return the thing and they would have just shipped me another one.
 
7milesup said:
Keep in mind that Amazon is starting to become similar to eBay. If it doesn't say "sold and shipped by Amazon" it then is coming from a third party. Nothing wrong with that, but something to be aware of because return policies do vary a little.
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What i like to do is find the item on bezo's site, then see if the seller has a website and order it straight from the seller bypassing bezo's
 
WobblyHand said:
A SA-1000 1" slitting saw arbor and an extended 1/4" drill found their way to my house. There were a few other items, but not that interesting. I kind of was astonished to see that McMaster was trying to emulate Amazon packaging, or lack thereof. There was zero packing material, which is so unlike them. That 1.2 lb saw arbor was banging around with some long drills and other hardware in the big empty box. Going to let my friends at McMaster know that this 0 packing technique doesn't protect the stuff I paid for.
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There was nothing else in the box besides a single sheet of paper packing list. Somebody must of had a rushed day. Honestly surprised the box arrived intact. The box is 13"W x 8"H x 5.5"D. Tallest item was the saw arbor. The good thing, it all got here.
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The box was probably filled by a robot.
 
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