I have the same table and like it. The cross bars work great for storing clamps. Only problem is it's a great "catch all" to set stuff on so usually covered with junk.
MIne was definitely flat and once welded a straight edge test showed absolutely no bow or cup. Curious what they say once they see your photos. I wouldn't be surprised if they sent you a replacement table. I found their customer support to be top notch.
Mine was like yours. Using some clamping and blocking gymnastics I was able to get it welded up flat. Kind of a pain but it only took a few hours so worth the effort vs dealing with a return.
Yup.Your ribs where bent also?
Yup.
I tried flipping the top so the crown was down and the ribs up then clamping it together but the top won the battle over the ribs. After fussing around for an hour with different ideas I finally ended up using three or four pieces of 1/4" wall 2" x 2" steel tubing under the top and ribs assembled together. Strategically blocking between the 2x tubing and table I was able to pull it flat using U-bolts through the top around the tubing. Once flat I tacked and welded as much as I could get to before removing the clamps and tube steel. Once welded it is amazingly stiff.
I get it.Glad it worked out for you.
There no way in hell I'm going through that. Its not what I paid into. Still Haven't heard back from them.