In my small town…
Ups is great. The lady driver leaves a dog bisquit everytime shes here for my dog.
…Just how it is living in a small town.
I work as a UPS driver in 2 small towns (Cazadero & Timber Cove, CA).
I *always* have peanut butter dog biscuits (Milk Bone Dipped). I know how many dogs are in each household, & I always leave that many dog biscuits on top of the label.
Sometimes I see the dogs, and I give them the biscuits.
Under these circumstances, you can imagine the reaction of the dogs when they hear me coming!
In my area, Fedex Ground & the private contractor USPS carrier are paid by the piece/mile/stop/signature, but UPS & FedEx Express are paid by the hour.
The FedEx Ground driver in my area drives extremely unsafely pretty much all the time; he is a safety hazard.
The privately contracted rural mail carrier told me that they won’t drive more than 1/2 mile off of the main road to deliver a parcel, and the less that they have to drive, the better.
I have customers that require a 15+ minute drive in to their house, plus a 15+ minute drive back out to the road. They are usually getting just one small UPS Ground package, so I have to think the company is losing money on those deliveries.