Recently purchased an r8 er-32 collet set on E-bay and was surprised to receive it nearly a week earlier that estimated,woo-hoo !
Took it out and chucked up an end mill to check run out, TIR was 4-5 tenths, doable fer me...
Then I went to remove the collet and tool and the dang closer nut popped off the collet leaving the collet and the end mill stuck in the receiver
had to bang it out with a soft punch, figgered it might be a fluke so, I chucked up another one, then a couple more, same deal
...
Now in process of trying to get this predicament sorted out, and contacted them through E-bay first response was they wanted a video of the problem, told them I
don;t have that ability I wish for refund or replace, second response was we give you ten dolla off plice and you keep, I say no dice, replace, or refund price, and you pay return postage, third response, we give you harf plice refund and you keep, I say I don't want to keep useless tools and want refund or replace with usable tool, I also suggested they scrutinize their quality control dept. to avoid this type of problem, and waiting to see what they want to do now.....
I am now going to eat the the bowl of therapeutic chocolate pudding my wife has prepared me because of this stress full situation........................
