Yes i am glade i did, i have bough a few other tools from them with no issues. The situation is compounded because i am in gunsmithing school and have my final project coming up in 2 weeks, that includes machining a 80% lower for an Ar10. And i am stuck because who knows how that will turn out if i cant get this fixed by then. I have already been working with PM for a quite awhile on the issue and getting nowhere. I do have faith they will make it right, its just im pressed for time. I just sent them another email including the pics as directed by the fellow on the phone. I hope they get it soon as they havent responded to my last email i sent on the 17th.