I am not quite sure who this is, only found customer one in Ringgold, GA, and that machine is about 2 months shy of 3 years old. Is it converted to CNC and running constantly or faster than stock? Thats the only time Ive seen anything like that, just asking because of the comment about we recommended buying better bearings leads me to believe it was converted and / or sped up, that would be why it was recommended to get different bearings. Not how its sounding like you got the machine last week with dry bearings and we told you to go buy bearings. If that is the case, let me know who you talked to here and they are going to have a problem.
It definitely does not hurt to check bearings and is good to do when new, but I have never seen one that was dry like that when new or recently put in to service. If anything they over-grease them from the factory and I am on them about not using too much grease. I would check them about 1 time per year though, or every 500 hours or so of use as a general rule.