Hozzie, I certainly do not remember that, and I looked through all of our messages, and can not find that mentioned once. Looks like you received in July or , and I heard nothing until October when you needed a gear in the gearbox. All I can find is me recommending that you to buy the 1340GT at the time before you ended up deciding on the 1440GS. Strongly recommending the machines from Taiwan over that 1440GS. A quote from what I had typed, copied from our messages from before you placed the order:
Also, the statement that you made below, "I really want the quality of the Taiwan machine, but can't justify the cost of the 1440GT and the 1340 doesn't have a brake or enclosed gearbox. I will mainly be doing gunsmithing so the GS seems to make sense." That makes me nervous. Just don't expect the Chinese machine to be as good. Its a decent lathe, but they will NOT be as good as the Taiwan made machines. If you have decided to go that way, no problem at all, but I just wanted to say that once more just so we are on the same page.
You've been extremely polite every time, not a problem with you, just had to clear it up since people read these for years to come. All good.
Last email I have from you is showing from November 2017. If there is still a problem please contact us so we can get it figured out.
Or if you want to upgrade to the 1440GT or the 1440TL, as long as your machine hasn't been abused or anything (Used is fine of course, but abused is not, I am sure its fine just had to put that in here), order a new machine from us, send the GS back, Ill give full credit for what you paid for it towards one of these 1440's. No need to lose thousands selling it off, you lose nothing other than the time to get it ready for shipping. I will make this offer good for 30 days from the date of this post, which is 4-8-2021. Only thing is we are months out on the 1440GT Lathes, so many on backorder, but I can get you in line and we will get it figured out. Email
sales@precisionmatthews.com if you want to do that. Or tech@ if you have a problem you just want to get figured out.
Absolutely. I try to explain this to customers every day. Couldn't have said it better myself.
This new 1440GS replacement will be improved over the old model. But it still is not at nice as our 1440GT or TL Series. With that said, I would say well over 90% of customers are happy with the Chinese machines like the 1440GS or others. They fit a price point, are DECENT machines, and many many people turn out great work with them. But I would say that 99% of customers are happy with the Ultra Precision series that we have which are made in Taiwan. You get what you pay for, there is no question about it, but both machines definitely have their place. If it was up to me, we would only sell the best of the best. But we also have to sell what people want and what they will buy. So we have both.