Mislabeled Tap...

boostin53

boostin53

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Sep 11, 2015
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Well I just learned a lesson on taps. I went and purchased a single tap, 12mmx1.25, because all I had on hand was a 1.5 pitch. Read the package, and the actual tap twice to confirm.

Cut my threads and go to assemble, doesn't fit. Checked the tap again, says 1.25. take a thread gauge to it, it shows me a 1.5 pitch. I guess that's what I get for buying a Irwin tap and not checking the pitch before hand. has this happened to anybody else?
 
Yes, but not with an Irwin tap. That is always a possibility, the tools are made and then labeled in a different department, and there is a chance of it going into the wrong bin for labeling. Check twice, cut once...

Once upon a time, QC would have been looking for that mistake. That was then, this is now. Irwin taps now come from China, where QC does not seem to be a part of tool making...

Edit: Making a bad part is understandable. Letting it get boxed and out the door is not!
 
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I have always thought that Irwin made halfway decent tools. I have not run into mislabeled taps but have seen mislabeled pin gages.

I would suggest that you alert Irwin regarding the problem and emphasize that you ruined the work that you had so many hours invested in because of their error. It will be a service to the rest of your fellow machinists and it just might get you a tap and die set as a thank you for reporting it.
 
Just went to the same box store to get another one. Took a thread pitch gauge with me and checked the few 12mmx1.25 taps they had. Seems like the first one I purchased was the only wrong one.

I will give Irwin a call and let them know. I don't expect them to give me anything for the troubles, but would like to make them aware of the problem.
 
Well Bob was right on the money! I just got off the phone with Irwin. The guy was very understanding about being me being frustrated about the situation. I made it clear to him that I just wanted them to know about the problem. He insisted on sending me a tap and die set free of charge. I must say, great customer service and they apparently stand by their products.
 
At least you got something for your woes. Most companies would have just replaced the single tap but as I understand it you got a whole set? Glad they reacted appropriately.
 
Had a mispressed record in the 70's..returned it right away....who knew they would sell for 1000s later:geek:

i use taps by sight so if they are mislabeled I would never know
 
Groundhog said:
At least you got something for your woes. Most companies would have just replaced the single tap but as I understand it you got a whole set? Glad they reacted appropriately.
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Yes, the guy on the phone said he was sending out a full set. I will see what actually gets sent when it comes. Even if it's not a full set, I don't really care. I just wanted them to be aware.
 
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