I just heard from Debbie again. I told her about the horror stories everyone here talked about, and gave her a link.
Her is her response.
Hi Dan,
I assure you, we DO NOT charge fees to handle removal of your items. If rigging and / or shipping costs are required, these charges are at your expense.
The horror stories you refer to are not from my auction house. We have never charged fees for removal of items.
Thanks for your interest. Let me know if you have further questions. I’m happy to help.
Debbie