You might not get a response on the weekend, but during the week when I emailed I received a response within the hour ever time.
I ordered a braking resistor from AliExpress for 30% of the cost of one from Automation direct. The picture from Ali and Automation are exactly the same. With 3 machine projects going I can definitely find a use for the $50 I saved ordering from them.
The AliExpress is only the broker, basically an Asian copy of eBay they offer no direct product support but they do have buyer protection that guarantees your money back if you never receive or the item is damaged. They also offer full refund if the item isn't as described or lower quality, or a partial refund plus you get to keep the item.
I haven't received the DRO yet, I only ordered it 2 days ago. So far the process has been smooth. The store has a very favorable feedback rating of 99.4% and almost 700 sales, so I figured it was a safe bet. I will start a thread on the purchase, installation and evaluation once I receive the DRO.
I ordered a braking resistor from AliExpress for 30% of the cost of one from Automation direct. The picture from Ali and Automation are exactly the same. With 3 machine projects going I can definitely find a use for the $50 I saved ordering from them.