- Joined
- Sep 14, 2014
- Messages
- 679
No, I can't justify it. And I honestly didn't read every post and am saddened if there was vitriol. I've been on forums since usenet, and sadly have learned that there people I'd rather just avoid. I'll share something I posted on that forum a while back. There is much we don't know. Always dangerous when we decide to judge others.I don’t think you are completely wrong, and i don’t really think they are trying to take advantage of me. It was just confusing to get so much vitriol from them for asking a question. I started very clearly that i intend to buy parts, but that i couldn’t afford those parts. But i received a couple of long, condescending messages Explaining lengthily about how i clearly don’t understand how business works. I don’t owe them my business, it just seemed like unduly angry response to a fairly innocent question. Can you explain why it is justified to charge 1500% markup on a part that seems to usually cost $7. Maybe there’s something im missing, maybe it really did cost them a Heck of a lot to commission a custom run of Belleville washers to exacting specs. It was surprising, and so was the severity of the response. I wrote what i wrote above in reaction to the multiple angry responses i got after asking a question on the forum, not because i am offended that Logan sells a service to customers. You don’t really have all the context here.
EDIT: And you may simply been a victim not knowing you walked into a situation primed by a very recent discussion on spindle bearings and cost. In part, very much by accident, started by me simply posting a link to a site with information on double row bearings I thought was explanatory about the 10" front bearings and perhaps some insight in why they cost what they do from Scott. A posting I very much regret though it was made in 100% innocence. No idea what kind of anthill I was kicking. But what's done is done. The topic is Logan Spindle Bearings with 51 postings in just a few days.
- We don't know if his are commercial off the shelf or special order.
- We don't know if he purchased 10,000 as the smallest lot he could get at a price point he could afford for a special order.
- We don't know what kind of bank note he carries to keep this in stock.
- We don't know if he has held onto warehouse space to store the amount of stock he had to purchase
- We don't know how many times he has had to move the stock from one site to another
- We don't know how many times he's had to deal with upgrading inventory control systems to manage the stock, or at what cost.
Much of inventory control has "gone away" in modern manufacturing in the move to just in time delivery. And that has it's own costs.
So we assume he is trying to turn a 1500% markup but we really don't know a lot, if anything about his costs to keep the inventory on hand. And, to me, the very real danger that once it's gone, or Scott says "I'm retiring and my kids don't care about this little lathe side business." it will be gone. Why should he take his time to even scan and pay a web hosing site to maintain all the information he may have? I have a Clausing 8511, it's a single handle wye axis 8520 with a factory BP M-Head. You should hear the screams over what Clausing charges for the parts they have. "But" if they don't have it they will, very kindly, send you a pdf of the original engineering drawings. But you won't get one for the stuff they are still selling.
I'm not qualified to judge what's selfish and what's enlightened self interest based on all the unknowns. Please see what Scott posted recently about bearings after it appears to me he just got fed up with the attacks on the prices he charges for those. His information is enlightening, including on the rear bearing of your 11". I suspect if you could gleam an idea of what the preload is supposed to be based on the bearings then from that what washers are needed. How much is your time worth and the risk to the machine? If there is any risk? Darned if I know. I re-looked at the parts diagram. If it is to be believed, then the washers are installed concave to concave, or both convex sides "out".
Nice job with the pictures, I'm sure they will benefit someone else in the future.
Caveat. I know I'm just another idiot with an opinion. So all of this is just opinion from a guy who saw two people close to him loose businesses for what I thought was a failure to see reality . . . For what that's worth.
Ron