Oh man, that sucks! Wow, how does something like even happen? At least you know you are not crazy. That would have confused the heck out of me too.
I'm out of ideas. I have no personal experience with mag scales except that I know you can buy just the magnetic tape. Not sure if DRO Pros sells just the tape. Hopefully you can buy just the scale part instead of the whole thing with the encoder. Maybe Mark @mksj has some ideas.
I just looked at your pics again now I'm at the PC instead of my phone. Now I see that it was the Y axis you are having trouble with.
I'm out of ideas. I have no personal experience with mag scales except that I know you can buy just the magnetic tape. Not sure if DRO Pros sells just the tape. Hopefully you can buy just the scale part instead of the whole thing with the encoder. Maybe Mark @mksj has some ideas.
I just looked at your pics again now I'm at the PC instead of my phone. Now I see that it was the Y axis you are having trouble with.