Guess it is a matter of expectation management. Seems strange to me that stuff sold to do relatively precise stuff may be manufactured with oddball offsets, or require calibration, which require some degree of knowledge and talent to fix. For this example, it is an easy fix.
Since entering this strange world of machining and precision, I have experienced more of this than I had anticipated. Perhaps it is all due manufacturing to a price point, but it continually surprises me nonetheless. Just my perspective. YMMV.