Let's start here, a little primer on ball screws
http://www.barnesballscrew.com/how-a-ball-screw-works/
0.014 backlash is a lot for a ball screw, normally a ballscrew should zero backlash, backlash compensation in the software will not compensate when cutting an arc. There are three places where the backlash can come from. The ballnut, the support bearings, and the motor coupling.
I would first confirm the the motor coupling has no play and is tight on the shafts, we found this in alloy's machine the other day.
Next is the support bearings, leadscrews are normally tensioned in one of two ways, by putting the entire screw under tension with a hard bearing stop on each end and a nut that just puts tension on the entire screw, or one end is allowed to float in the bearing housing, and the tensioning is all done at the motor end by preloading the support bearings against the housing.
The final place that backlash can be generated is the ballnut. The ballnut could be loose in it's housing (loose bolts), or the housing may be loose on the saddle mount(again loose bolts). If both of these are tight the the last place is in the ballnut/ballscrew interface.
If the backlash is coming from the ballnut, then at 0.014, there is something drastically wrong. If you have a single ballnut then there is no hope short of maybe larger balls. If you have a double ballnut, then there is a an excellent chance of fixing it. With a double nut system, the nuts will have some provision for tightening against each other, thus preloading them. There are a number of different systems used to preload double ballnuts, normally involving a threaded coupling of some kind. In one case I recently worked on, there was a shim pack between the ballnuts, that got changed over to a threaded system because the shim pack proved to be impossible to adjust correctly.
I hope this helps
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