- Joined
- Dec 18, 2013
- Messages
- 2,012
Given they advertised a cast iron stand and delivered instead a steel stand I think they could have thrown you a bone and given you the spider bolts. I call customer service FAIL on Shopfox. I have had super customer service from Grizzly on multiple machines including my G4003G. On my one and only Shopfox machine though like you I had to argue with them before they eventually gave in and sent me a replacement for a machine that arrived new with a defective part.