Bought in June 2016 and used 3 seasons . Paid for 2yr extended warranty and a good thing. One month out of 3 year wnty (mfg wnty=1, $80 for 2 more years) the wand (trigger handle started leaking and could not be tightened to stop it. I had read about HF policy before and true to form the manager said to bring in the whole unit for new unit I must buy another $80 warranty. Some things....the unit wants choke to start from hot; the oil check and drain a PIA; even with sta bil and run dry I have had to drain few drops from the carb bowl at spring startup, The spray head nozzle quik connect is sealed with a little 1/4" o ring which can dislodge-these are readily available, but a little fussy to install; at shutdown there is a non auto antifreeze drill to preserve the pressure mechanism, but I could not get the manual procedure to work; the manual is mostly silent on all the above. First pressure washer so cannot compare. Does a good job on mildew, moss, paint. Today there were a couple backfires suggesting need for valve adjust.