While I completely understand their position, I must also point out "that's the business you've chosen to be in".
Trials are very common. They could simply not offer support on trials. But to buy something and find you absolutely hate it, or it just doesn't do what you assumed it would, is unreasonable.
A friend of mine opened a shop and complained about the hours. I said, "You chose retail. You have to be open when your customers want to shop. Why are you so surprised?"
Same applies here. Software trials are very, very common. I also don't see why they complain about the trials that go unused. That has no affect on them other than the download. I would be happy to compare it with LinuxCNC and hand-coding. There are several choices out there in this price range. Do they all expect me to buy each one?
Lastly, demonstrations can be setup to show whatever you want. Using the product is the only way to know if it's for you.
Trials are very common. They could simply not offer support on trials. But to buy something and find you absolutely hate it, or it just doesn't do what you assumed it would, is unreasonable.
A friend of mine opened a shop and complained about the hours. I said, "You chose retail. You have to be open when your customers want to shop. Why are you so surprised?"
Same applies here. Software trials are very, very common. I also don't see why they complain about the trials that go unused. That has no affect on them other than the download. I would be happy to compare it with LinuxCNC and hand-coding. There are several choices out there in this price range. Do they all expect me to buy each one?
Lastly, demonstrations can be setup to show whatever you want. Using the product is the only way to know if it's for you.