Mule man,
Jim Colt the hypertherm rep has a plasmacam machine in his garage. I have a torchmate too. So if your having a generic issue I may be able to help, if it is plasmacam specific, contact Jim on Welding Web. He is a very nice fellow who helps everyone and has a vast base of knowledge to draw from since he works for Hypertherm as a rep too. If Jim tells ya something, take it to heart he will not steer you wrong, ...ever. Good luck and holler if it is something I might be able to help you with, or if you need help contacting Jim.
Bob