I don't know if this is related to Robert's problem, perhaps others have had this, I just renewed for $445...2 days later, I keep getting hounded by Autodesk asking if they could set up a time to find out why I canceled my subscription. Had me worried and I tried to setup that appt....4 weeks out was ASAP! Anyone else received those emails?
Yes, I got such an email and scheduled an appointment to talk with them - about 8 days out. They called on time last Friday to discuss this. The discussion went like this:
I'm with an independent research firm hired by Autodesk to understand why people have let their licenses expire.
First question: Did you in fact just let a Fusion 360 paid license expire?
ME: Yes.
Why?
ME: Because I bought a 3 year license when it was on sale for 40 percent off, and that license was running concurrently. So there was no need to renew the old license.
OH. That's interesting. Were you happy with this migration to a new license?
ME: Hell no. I had 9 months left on the first license that became worthless when I took advantage of the 3-year license sale. I asked for an additional time credit on the new license for some portion of the unused first license, and I was told that was not possible. The whole "on sale" hard sell bit felt pretty slimy - certainly didn't enhance the reputational value of Autodesk in my mind, and you can bet all my friends heard about my experience.
Got it. Do you have any other comments.
ME: Yes. Fusion 360 is a massive program with facilities for sheet metal, electronics, generative design, animation, etc. I only use a small fraction of it's capabilities. So I'm paying for a bunch of facilities I will never use. I would like to see Autodesk modularize the product into subsetted versions - some kind of cafeteria plan where I can pick and choose which facilities I want and pay only for them. It strikes me that someone doing sheet metal work is pretty unlikely to be interested in PCB board layout and electronic schematics for instance. Similarly, I don't have CNC equipment that requires the CAM capability - I use the modeling and drawing workspaces exclusively.
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