I wrote to get some information about becoming a dealer. I got some information that looked good, but what would you expect? A Ms.Lewis-Hansen is in charge of setting up dealerships. The initial cost is $16K plus you must go at your own expense to CA for two days training. You must sell 30 units before you can become listed as a dealer on their website. I had about 6-8 more questions I wanted answers too so I wrote her back and have not heard a peep in two weeks. I think I'm going to shy away from their products. Poor communications equals poor support in my world. One particular question I had was welding vertical and overhead, especially overhead. The investment of $16K includes your first order of 10 machines and some consumables. You do not need to wear a welding helmet but do need a 5 or 7 lens set of cutting glasses to use with it. Also, the cutting is about 2/3" which isn't squat in my book and requires you to keep you Oxy/Act torch. I don't have that kind of money to spend on getting another lesson in life. She could have at least wrote back and told me to xxxx xxx.