Another " where they get 'em " thread .

[mmcmdl]

The brown truck just came to the front door and delivered a package . Some kind of glass bowl with a lid taped to it . Might have been 8" in diameter in an 18" x 18" box . Absolutely NOTHING in the box as far as packing . The 2 set bowl ( Lid and Bowl )came as a 140 pc set from Kohls . I guess seasonal employees packing ?

 

[Charles scozzari]

Packing, Packing -- who needs packing, we are very gentle. don't worry

 

[markba633csi]

So the bowl is part of a set you ordered? And only that has shown up so far? You'd think it would be in one big box- or two

 

[mmcmdl]

No , just one bowl . This is how it arrived with busted glass filling the box . Like I said , no packing what so ever .

 

[pontiac428]

This is how it ends, folks. The screen tells the worker what size box to build, the conveyor brings the item to the worker, and the quota doesn't give the worker a chance to say it don't look right. So off it goes. The customer service program is surely far more broken, costs after the sale are liabilities, so make it so impossible for the customer that they give up. Yep, good luck with that. At least your item actually arrived. Did you check McMaster?

 

[Just for fun]

Looks like one of my family members packed it for shipping....... Some people just don't have a clue what happens during shipping.

 

[Charles scozzari]

Looks like one of my family members packed it for shipping....... Some people just don't have a clue what happens during shipping.

I used to sell a lot of tooling and machines on line many years ago but the cost of shipping and correct packaging became so expensive and involved along with the leg work I don't bother anymore. The shipping was more than my profit. Now I keep it.

 

[sdelivery]

No , just one bowl . This is how it arrived with busted glass filling the box . Like I said , no packing what so ever .

So now you have the 1500 peice set? lol

 

[higgite]

No , just one bowl . This is how it arrived with busted glass filling the box . Like I said , no packing what so ever .

Packer to boss: “Not my fault, man. I bubble wrapped the handles. What could go wrong?”

Tom

 

[NegativeK]

This is how it ends, folks. The screen tells the worker what size box to build, the conveyor brings the item to the worker, and the quota doesn't give the worker a chance to say it don't look right. So off it goes. The customer service program is surely far more broken, costs after the sale are liabilities, so make it so impossible for the customer that they give up. Yep, good luck with that. At least your item actually arrived. Did you check McMaster?

I've had a few friends who worked for McMaster. The company rotates people around to give them a better idea of what's involved. One of them, as a well paid mech. e., was assigned to be a picker in the warehouse. Their day was filled with grabbing paper ticket after paper ticket, each with a list of items locations and a fixed time (I think usually less than five minutes?) to accomplish the picks. All day. That friend went on to work at other parts of McMaster, but started ranting about how the company was being ruined by MBAs and quit.

My other friends who've worked there have loved it so much that it honestly has cult vibes.

Fun side fact: receipts would be emailed overnight because they were batch processed by some old-ass mainframe. I think that changed within the past couple of years, but I'm not sure.