I had a weird, but perhaps similar problem with an android app just yesterday on my phone (Samsung Note 10 running Android 12).
The "Messages" app is used for sending and receiving text messages. It works great for basic test messages.
However since I don't want/have/need a cellular data plan (and save money monthly) when someone sends an attachment (photo, video, etc.) to a test message the app misbehaves. It might lock-up for a few seconds, or crash the app. Normally I can just restart the app and then go delete the offending attachment.
However yesterday a friend accidentally sent me a photo attachment meant for his wife (luckily nothing personal!).
For stubborn ones that keep crashing the app before I can delete the attachment I normally just restart the phone and then delete it.
Yesterday's message kept crashing the app even after phone restart!!!!
I did a web search and found a solution here:
https://thedroidguy.com/android-messages-keeps-crashing-1208825
it was this step that worked for me:
Fix #6: Clear Messages app cache and data.
...and I only needed the first half - clearing the application cache. I did not need to clear the application data.
it's a fairly simple 5 steps, so it is easy to try:
To clear the Message app’s cache, follow these steps:
- Open Settings app.
- Tap Apps.
- Find and tap the Messages app.
- Tap Storage.
- Tap Clear cache.
Obviously you want to select the application that you think is causing issues, not the "Messages app".
Good luck!
Brian