Membership beware of Ebay seller cncmachinesupply

rodjava

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Jan 25, 2017
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Hello, membership.
I may have exposed this Ebay seller named cncmachinesupply of possible bait and switch tactics, and they blocked me from further sales.

I was shopping for some Kurt soft jaws on Ebay and found some that offered free shipping in the description. Then to discover that it was not actually free. I made contact with cncmachinesupply to advised them of their mistake. There was actually more than one free shipping error I made them aware of.

When I went to order something that actually had free shipping, I was blocked from ordering from them.

I asked them why and their response was:

I feel it would be better if you ordered from another vendor. I fixed the issues you brought up, but I feel it would not be good for either of us to do business together.

Thanks for letting me know about them. It was an honest mistake.


Did I uncover and expose improper business practices with cncmachinesupply for offering free shipping which was untrue? How many customers have been misled in the past and charged unexpected shipping charges.

Regardless to say, I will order from other reputable Ebay suppliers.

Rod in San Francisco
 
Had a similar experience with a firearm wholesaler and misrepresenting an add. They unknowing (to me) blackballed my FFL for it.

Strange world - but truth in advertising is a staple we rely on.....
 
If it were an "honest mistake" they should have been appreciative of the fact that you brought it to their attention but the truth is they are POed that you caught them in the act and that's why they don't want to deal with you again.what a poor example for an ebay seller.
You should have contacted ebay customer service instead of talking to them directly.
 
After they sent that reply, you should make Ebay aware of this and then let's see how Ebay handles this. I had something similar happen and when I complained to Ebay, they did nothing!
I try not to buy from them / through them anymore.
 
Gave up on eBay years ago. Some honest people are being overwhelmed by the bad criminal activities of the rest. The problem is you can not tell which is which.
Pierre
 
I don't think it's all bad. But there are mostly "stores" there now.
I try to find the "little guy"...
 
You might want to check out Amazon. I am amazed at what is available. They are sometimes more expensive, but I feel Amazon's customer support is good. I rarely have a problem buying from vendors on Amazon, but when I do, they are responsive.
 
I agree with the others that it is too hard to tell the good sellers from the bad ones on Ebay. The rating system is a joke. You can't even give 4 stars for average service without expecting a bad rating from the seller in return, so most people just blindly give 5 star ratings. And you usually have to find product reviews from other places. I prefer Amazon's rating system.

Steve
 
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